The fastest way to find out whether your employer offers Spring Health is to search your benefits portal or employee handbook for “Spring Health,” “EAP” or “mental health,” or to ask HR. Spring Health is an employer-sponsored mental health benefit, and large employers such as Target, The Coca-Cola Company, J.B. Hunt, Pfizer, Microsoft and Delta Air Lines offer it. If you have it, you can complete our intake form first. Our office works with Spring Health Care Navigation to confirm your eligibility and add you to our caseload, so you don’t need to find us in the directory first.
Article summary
- Spring Health is a mental health benefit your employer provides. Your employer decides what’s covered.
- Check your benefits portal, handbook or HR, or look for a company-specific Spring Health benefits page.
- Many plans cover spouses and dependents, but eligibility varies by employer and plan.
- Proactive Wellness participates with Spring Health, Lyra Health and BHS/Revive, and can help verify your benefit.
What Spring Health is
Spring Health is a mental health benefit that employers offer to their employees, and often to family members. It can include therapy, coaching, medication support and self-guided tools. Your employer sets what’s covered, including how many sessions are available at no cost to you, so two people with Spring Health at different companies may have different benefits.
Spring Health is a benefit, not insurance. If your covered sessions end, you may be able to continue with health insurance or private pay.
Employers that offer Spring Health
Spring Health lists customers including Target, The Coca-Cola Company, J.B. Hunt, General Mills, Pfizer, Wawa, Microsoft and BlackRock, and has published case studies with CarMax, Hearst and General Mills (Spring Health customers, checked October 2026). Delta Air Lines names Spring Health as its employee mental health provider (Delta, 2025), and JPMorgan Chase offers mental health support in partnership with Spring Health (Spring Health).
Employers can change vendors, and eligibility can differ within the same company. Franchise locations, independent bottlers, subsidiaries, contractors and staffing-agency workers often have different benefits from the parent company. Always confirm your own benefit.
You don’t need to find us in the Spring Health directory first. Complete our intake and we’ll coordinate the rest.
Who is usually eligible
- Benefits-eligible employees, often at every level from frontline staff to executives
- Spouses and domestic partners, on many plans
- Dependents, on many plans, sometimes with age limits
- Part-time and seasonal workers, depending on the employer
Contractors and agency workers are usually covered by their own employer’s benefits, if any.
Have EAP benefits through work?
Proactive Wellness participates with Spring Health, Lyra Health and BHS/Revive. Complete our intake form first. Our office coordinates eligibility with your program, then schedules your first session by secure video in New York, New Jersey, Georgia or Massachusetts.
How therapy with Proactive Wellness works through Spring Health
- Complete our intake form. Tell us your employer and that you have, or think you have, Spring Health.
- We coordinate with Spring Health. Our office works with Spring Health Care Navigation to confirm your eligibility and add you to our caseload.
- You meet your therapist by secure video. You need to be in New York, New Jersey, Georgia or Massachusetts during each session.
- We plan ahead. If your covered sessions will end before your goals are met, we talk with you about insurance or private pay in advance.
How to check whether you have Spring Health
- Search your benefits portal. Look for “Spring Health,” “EAP,” “mental health” or “employee assistance.”
- Check your employee handbook or open enrollment materials. Mental health benefits are often listed with medical plans.
- Ask HR or your benefits contact. Ask whether family members are covered and whether there’s an activation step.
- Look for a company-specific Spring Health page. Many employers have one, and your benefits portal usually links to it.
- Or let us check. Complete our intake and our office will help verify your benefit.
If your employer uses a different program
Proactive Wellness also participates with Lyra Health and BHS/Revive. If your employer uses Revive, read how to check Revive (BHS) eligibility. We’re also in network with many BCBS, UnitedHealthcare and Optum plans, and we offer private pay. See our EAP benefits page.
Spring Health and DOT SAP evaluations
A Spring Health therapy benefit is separate from a DOT Substance Abuse Professional (SAP) evaluation. Don’t assume your therapy benefit covers a SAP evaluation. If you need one, start our separate DOT SAP intake.
Keep reading
- Can Trucking Employees Use Employer-Sponsored Mental Health Benefits?
- Does Your Employer Offer Counseling Through Revive (BHS)? How to Check Eligibility
- How Work Stress Affects Marriage, Parenting and Family Relationships
- Online therapy and telehealth: how video sessions work and where you need to be
Frequently asked questions
How do I know if I have Spring Health?
Search your benefits portal or handbook for “Spring Health” or “EAP,” or ask HR. You can also complete our intake and we’ll help verify your benefit.
Can I choose Proactive Wellness as my Spring Health provider?
Yes. Complete our intake form. Our office works with Spring Health Care Navigation to confirm your eligibility and add you to our caseload. You don’t need to find us in the directory first.
Is Spring Health free?
Your employer sets what’s covered, often including a number of sessions at no cost to you. The number varies by employer, so check your own benefit.
Can my spouse or children use my Spring Health benefit?
Many plans cover spouses and dependents, sometimes with age limits. Eligibility varies by employer and plan, so we’ll check before scheduling.
What happens when my covered sessions end?
We’ll talk with you before that point about continuing with health insurance or private pay, so your care isn’t interrupted unexpectedly.
Will my employer know I’m using Spring Health for therapy?
Your employer isn’t told what you discuss. We don’t share clinical information with your employer without your written permission, except in rare situations the law requires.
Does Spring Health cover DOT SAP evaluations?
Don’t assume it does. SAP evaluations are a separate federal process. Start our DOT SAP intake and we’ll explain payment options.
References
- Spring Health. Our Customers, checked October 2026.
- Delta Air Lines. (2025). Wellness: 2025 ESG Report, checked October 2026.
- Spring Health. JPMorgan Chase benefits page, checked October 2026.
Check your EAP eligibility
Proactive Wellness participates with Spring Health, Lyra Health and BHS/Revive. Complete our intake form first. Our office reviews it, coordinates eligibility and any authorization with your program, and then schedules your first session.
Have Spring Health through work? You don’t need to find us in the Spring Health directory first. After you complete our intake, our office works with Spring Health Care Navigation to confirm eligibility and add you to our caseload.
Eligibility and family coverage vary by employer, so coverage isn’t confirmed until we verify it. Therapy is by secure video for people located in New York, New Jersey, Georgia or Massachusetts. Please don’t send health details by email or in comments.
New to work mental health benefits? Read how trucking employees check their benefits.
