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Payment pathways

Professional care with more than one way to access it.

Finding help can be hard. Affording therapy or a required professional service can be hard too. Choose private payment, participating insurance, an available arrangement or qualifying employer-funded care.

Nikita Banks in conversation with a client

DOT SAP · $500

All professional SAP evaluation services are included. Outside education, treatment, testing and third-party fees are separate.

Begin the SAP process →

Private-pay therapy · $250

Premium personalized therapy with greater privacy, flexibility and clinical freedom.

Explore private pay →

Insurance-based therapy

Aetna, Optum/UnitedHealthcare and Oscar may be accepted, subject to plan eligibility and benefit verification.

Request verification →

EAP · little to no personal cost

Eligible Lyra, BHS/Revive or Spring Health benefits may cover therapy or authorized SAP services.

Check EAP eligibility →

What benefit verification means.

Insurance and EAP coverage varies by plan and employer. Before scheduling through a benefit, the office confirms eligibility, authorization requirements, session limits and any copayment, deductible or other member responsibility. Verification is not a guarantee of payment by the plan.

Ask before assuming SAP is covered.

SAP services are generally private pay unless a participating employer or EAP program specifically authorizes them. We will explain the confirmed route before the evaluation is scheduled.

Culturally competent care should be available through more than one payment route.

Whether care is privately paid, covered by insurance or available through an earned workplace benefit, every client deserves professional attention that respects culture, identity and the realities of everyday life.

— Nikita Banks, MSW, LCSW, SAP
Founder and CEO, Proactive Wellness